Our process

Our Promise
to you

01.

Professional Legal Advice

When choosing Ancora Law, you will only ever work with qualified professionals. Our dedicated team will deal with your file from initial onboarding, right through to conclusion. You never have to worry about your file being handed over to people you haven’t instructed.

02.

You Wont Have To Chase us For Progress Reports

We want to make sure you’re comfortable and supported, every step of the way. When working with us, you will receive regular updates on the progress of your matter.

03.

Swift Response Times

We will acknowledge and where possible respond to your emails, messages and calls within 24 working hours.

04.

Working Hours

Our phone lines are active Monday to Friday, 08:30 – 17:30. If you cannot reach us by phone, leave a message or contact your solicitor via email or our online messaging service.

05.

Solicitor Availability

You will always be informed of your solicitors working hours and any holidays they may be taking and how this will affect your service. When needed, we will provide an interim solicitor to handle your case.We always do our best to pick up the phone, but when this isn’t possible, we guarantee your solicitor will return your emails or phone calls within 24 working hours

06.

Personalised Services

Our phone lines are active Monday to Friday, 08:30 – 17:30. If you cannot reach us by phone, leave a message or contact your solicitor via email or our online messaging service.

07.

We’re Human

We understand that law firms can often feel quite intimidating or conservative. We want to show you that we are real people, who want to listen and understand your needs. It’s our aim to build a strong rapport with you and be a reliable support that you can count on time after time.

08.

Fully Qualified Personnel

All of our solicitors are fully qualified and experts in their field. We always do our best to keep up to date with individual staff training. You can rest easy knowing your case is in safe hands.